Event Details

Emotional Intelligence is the combination of several social and emotional components that work together to determine how well we utilize our skills of self-perception, self-expression, the way we build and maintain relationships, solve conflict, and manage stressful challenges. It also plays an important role in how we approach decision making.

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Thu, Jan 14th, 2021 3:00 PM – 4:00 PM ET
Thu, Jan 14th, 2021 2:00 PM – 3:00 PM CT
Thu, Jan 14th, 2021 1:00 PM – 2:00 PM MT
Thu, Jan 14th, 2021 12:00 PM – 1:00 PM PT

Public Safety is an area that requires the delicate balance of emotional intelligence and data collection to support decision making during times of duress and high stress. A wrong tactical move or a poor choice of communication can have an adverse impact on efforts to de-escalate.

During this webinar we will:

  • Learn how to identify the five elements of Emotional Intelligence
  • Recognize the four EQ-I elements whose central contribution plays an important role in our ability to step back from the tension of a conflict or crisis.


This is part of a six-part series: